Refund Policy

Refund & Cancellation Policy

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At Naptown Detail, we strive to provide high-quality mobile detailing services. To ensure fairness and clarity, please review our refund and cancellation policy.

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Refunds

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Completed Services: Due to the nature of detailing work, services that have been fully completed are non-refundable.

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Unsatisfactory Work: If you are not satisfied with the service, please contact us within 24 hours. We will work with you to address the issue, which may include a partial or complimentary re-detail at our discretion.

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Cancellations

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24-Hour Notice Required: To cancel or reschedule an appointment, please provide at least 24 hours’ notice.

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Late Cancellations: Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of $25 to cover preparation costs and reserved time.

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No-Shows

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Customers who do not show up for their scheduled appointment without notice may be required to prepay for future services.

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Rescheduling

We are happy to reschedule your appointment if requested in advance. Please contact us directly via phone, email, or website form.

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Contact Us

If you have questions about refunds, cancellations, or rescheduling, please contact us at:

Phone: (443) 814 - 3440

Email: Naptownautodetail@gmail.com