Refund Policy

Refund & Cancellation Policy

At Naptown Detail, we strive to provide high-quality mobile detailing services. To ensure fairness and clarity, please review our refund and cancellation policy.

Refunds

Completed Services: Due to the nature of detailing work, services that have been fully completed are non-refundable.

Unsatisfactory Work: If you are not satisfied with the service, please contact us within 24 hours. We will work with you to address the issue, which may include a partial or complimentary re-detail at our discretion.

Cancellations

24-Hour Notice Required: To cancel or reschedule an appointment, please provide at least 24 hours’ notice.

Late Cancellations: Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of $25 to cover preparation costs and reserved time.

No-Shows

Customers who do not show up for their scheduled appointment without notice may be required to prepay for future services.

Rescheduling

We are happy to reschedule your appointment if requested in advance. Please contact us directly via phone, email, or website form.

If you have questions about refunds, cancellations, or rescheduling, please contact us at:

Phone: (443) 814 - 3440

Email: Naptownautodetail@gmail.com

(443) 814-3440

Refund Policy